How Medicare works with other insurance (2024)

If you have

Medicare

and other health insurance (like from a group health plan, retiree coverage, or Medicaid), each type of coverage is called a "payer." When there's more than one payer, "coordination of benefits"rules decide who pays first. The "primary payer" pays what it owes on your bills first, and then sends the rest to the "secondary payer" (supplemental payer)to pay. In some rare cases, there may also be a third payer.

What it means to pay primary/secondary

  • The insurance that pays first (primary payer) pays up to the limits of its coverage.
  • The one that pays second (secondary payer) only pays if there are costs the primary insurer didn't cover.
  • The secondary payer (which may be Medicare) may not pay all the remaining costs.
  • If your group health plan or retiree coverageis the secondary payer, you may need to enroll in MedicarePart Bbefore they'll pay.

If the insurance company doesn't pay the

claim

promptly (usually within 120 days), your doctor or other provider may bill Medicare. Medicare may make a conditional payment to pay the bill, and then later recover any payments the primary payer should've made.

How Medicare coordinates with other coverage

If you havequestions about who pays first, or if your coverage changes, call the Benefits Coordination & Recovery Center at 1-855-798-2627 (TTY: 1-855-797-2627). Tell your doctor and other

health care provider

about any changes in your insurance or coverage when you get care.

I have Medicare and:

I'm 65 or older and have group health plan coverage based on my or my spouse's current employment status.
  • If the employer has 20 or more employees, then the group health plan pays first, and Medicare pays second.

    If the

    group health plan

    didn't pay all of your bill, the doctor or

    health care provider

    should send the bill to Medicare for secondary payment. You may have to payany costs Medicare or the group health plan doesn't cover.

    Employers with 20 or more employees must offer current employees 65 and older the same health benefits under the same conditions that they offer employees under 65. If the employer offers coverage to spouses, it must offer the same coverage to spouses 65 and older that they offer to spouses under 65.

  • If the employer has less than 20employees and isn't part of a multi-employer or multiple employer group health plan, then Medicare pays first, and the group health plan payssecond.
  • If the employer has less than 20 employees, the group health plan pays first, and Medicare pays second if both of these conditions apply:
  • the employer is part of a multi-employer or multiple employer group health plan
  • at least one of the other employers has 20 or more employees

Check with your plan first and ask if it will pay first or second.

I'm in a Health Maintenance Organization (HMO) Plan or an employer Preferred Provider Organization (PPO) Plan that pays first, and I get services outside the group health plan's network.

It's possible that neither the plan nor Medicare will pay if you get care outside your plan's network. Before you go outside the network, call your planto find out if it will cover the service.

I dropped employer-offered coverage.

If you’re 65 or older, Medicare pays first unless both of these apply:

  • You have coverage through an employed spouse.
  • Your spouse's employer has at least 20 employees.

Call your employer's benefits administrator for more information.

I'm 65 or older, retired, and have group health plan coverage from my spouse's current employer.

Your spouse’s plan pays first, and Medicare pays second when all of these conditions apply:

  • You’re retired, but your spouse is still working.
  • You’re covered by your spouse’s group health plan coverage.
  • Your spouse’s employer has 20 or more employees, or has less than 20 employees, but is part of a multi-employer plan or multiple employer plan.

If the group health plan doesn't pay all of a bill, the doctor or health care provider should send the bill to Medicare for secondary payment. You may have to pay any costs Medicare or the group health plan doesn’t cover.

I'm under 65, disabled, retired and I have group health coverage from my former employer.

If you're not currently employed, Medicare pays first, and yourgroup health plan coveragepays second.

I'm under 65, disabled, retired and I have group health coverage from my family member's current employer.
  • If the employer has 100 or more employees, then your family member's group health plan pays first, and Medicare pays second.
  • If the employer has less than 100 employees, but is part of a multi-employer or multiple employer group health plan, your family member's group health plan pays first and Medicare pays second.
  • If the employer has less than 100 employees, and isn’t part of a multi-employer or multiple employer group health plan, then Medicare pays first, and your family member's group health plan pays second.
I have Medicare due to End-Stage Renal Disease (ESRD), and group health plan coverage (including retiree coverage).

When you’re eligible for or entitled to Medicare becauseyou have ESRD, your group health plan pays first, and Medicare pays second during a coordination period that lasts up to 30 months. You can have group health plan coverage or retiree coveragebased on your employment or through a family member.

After the coordination period ends, Medicare pays first and your group health plan (or retiree coverage) pays second.

I have group health plan coverage. I first got Medicare because I turned 65 or because of a disability (other than End-Stage Renal Disease (ESRD)), and now I have ESRD.

Whichever coverage paid first when you originally got Medicare will continue to pay first. You can have group health plan coverage or retiree coveragebased on your employment or through a family member.

I have Medicare due to End-Stage Renal Disease (ESRD), and have COBRA coverage.

When you’re eligible for or entitled to Medicare due to ESRD, COBRA pays first, and Medicare pays second during a coordination period that lasts up to 30 months after you're first eligible for Medicare. After the coordination period ends, Medicare pays first.

I get health care services from Indian Health Service (IHS) or anIHS provider.
  • If you have non-tribal group health plan coverage through an employer who has 20 or more employees, the non-tribal group health plan pays first, and Medicare pays second.
  • If you have non-tribal group health plan coverage through an employer who has less than 20 employees, Medicare pays first, and the non-tribal group health plan pays second.
  • If you have a group health plan through tribal self-insurance, Medicare pays first and the group health plan pays second.
I've been in an accident where no-fault or liability insurance is involved.

No-fault insurance or liability insurancepays first and Medicare pays second.

If the no-fault or liability insurance denies your medical bill or is found not liable for payment, Medicare pays first, but only pays for Medicare-covered services. You're still responsible for your share of the bill (like

coinsurance

, a

copayment

or a

deductible [glossary]

) and for the cost of services Medicare doesn't cover.

If your provider knows you have a no-fault or liability insurance claim, they must try to get paid by the insurance company before billing Medicare. If the insurance company doesn't pay the claim promptly (usually within 120 days), your provider may bill Medicare. Medicare may make a conditional payment to pay the bill, and then will recover any payments the primary payer should have made later.

If Medicare makes a

conditional payment

, and you get a settlement from an insurance company later, you're responsible for making sure Medicare gets repaid.

If you file a no-fault insurance or liability insurance claim and Medicare makes a conditional payment, you or your representative should report the claim and payment by calling the Benefits Coordination & Recovery Center at 1-855-798-2627 (TTY: 1-855-797-2627).

The Benefits Coordination & Recovery Center:

  • Gathers information about conditional payments Medicare makes.
  • Calculates the final amount owed (if any) on your recovery case.
  • Send you a letterasking forrepayment.

If you get a settlement, judgment, award or other payment, you or your representative should contact the Benefits Coordination & Recovery Center.

I'm covered under workers' compensation because of a job-related illness.

Workers’ compensation pays first for services or items related to the workers’ compensation claim. Medicare may make a conditional payment if the workers’ compensation insurance company denies payment for your medical bills for 120 days or more, pending a review of your claim.

Find out more abouthow settling your claim affects Medicare payments.

I'm a Veteran and have Veterans' benefits.

If you have (or can get) both Medicare and Veterans’ benefits, you can get treatment under either program. Generally, Medicare and the U.S. Department of Veterans Affairs (VA) can’t pay for the same service or items. Medicare pays for Medicare-covered services or items. The VA pays for VA-authorized services or items. Each timeyou get health care or see a doctor, you must choose which benefits to use.

For the VA to pay for services, you must go to a VA facility or have the VA authorize services in a non-VA facility.

If the VA authorizes services in a non-VA hospital, but didn’t authorize all of theservices you get during your hospital stay, then Medicare may pay for any Medicare-covered services the VA didn’t authorize.

I'm covered under TRICARE.

If you're on active duty and enrolled in Medicare, TRICARE pays first for Medicare-covered services or items, and Medicare pays second. If you're not on active duty,Medicare pays first for Medicare-covered services, and TRICAREmaypay second.

If you get items or services from a military hospital or any other federal health care provider, TRICARE pays first.

Get more information onTRICARE.

I have coverage under the Federal Black Lung Program.

For any health care related to black lung disease, the Federal Black Lung Program pays first as long as the program covers the service.Medicare won't pay for doctor or hospital services covered under the Federal Black Lung Program.

Your doctor or other health care provider should send all bills for the diagnosis or treatment of black lung disease to:

Federal Black Lung Program
PO Box 8302
London, KY 40742-8302

For all health care not related to black lung disease, Medicare pays first, and your doctor or health care provider should send your bills directly to Medicare.

If the Federal Black Lung Program won't pay your bill, ask your doctor or other health care provider to send Medicare the bill. Also ask them to include a copy of the letter from the Federal Black Lung Benefits Program explaining why they won’t pay your bill.

If you have questions about the Federal Black Lung Program, call 1-800-638-7072.

I have COBRA continuation coverage.

If you have Medicare because you’re 65 or over or because you're under 65 andhave a disability (not End-Stage Renal Disease (ESRD)), Medicare pays first.

If you have Medicare due to ESRD, COBRA pays first and Medicare pays second during a coordination period that lasts up to 30 months after you’re first eligible for Medicare. After the coordination period ends, Medicare pays first.

Find out more in7 facts about COBRA.

I have more than one other type of insurance or coverage.

If you have Medicare and more than one other type of insurance, check your policy or coverage information for rules about who pays first. You can also call the Benefits Coordination & Recovery Center at 1-855-798-2627 (TTY: 1-855-797-2627).

Tell your doctor and other health care providers if you have coverage in addition to Medicare. This will help them send your bills to the correct payer and avoid delays.

What's a conditional payment?

A conditional payment is a payment Medicare makes for services another payer may be responsible for. Medicare makes this conditional payment so you won't have to use your own money to pay the bill. The payment is "conditional" because it must be repaid to Medicare if you get a settlement, judgment, award, or other payment later.

You’re responsible for making sure Medicare gets repaid from the settlement, judgment, award, or other payment.

How Medicare recovers conditional payments

If Medicare makes a conditional payment, and you or your representative haven't reported your settlement, judgment, award or other payment to Medicare, call the Benefits Coordination & Recovery Centerat 1-855-798-2627. (TTY:1-855-797-2627).

The Benefits Coordination & Recovery Center:

  • Gathers information about conditional payments Medicare makes.
  • Calculates the final amount owed (if any) on your recovery case.
  • Sends you a letter asking for repayment.
How Medicare works with other insurance (2024)

FAQs

How do I get answers to Medicare questions? ›

Do you have questions about your Medicare coverage? 1-800-MEDICARE (1-800-633-4227) can help.

Does Medicare automatically send claims to secondary insurance? ›

Some claims are forwarded to the secondary and some not. Even if there is a note “Claim Information Forwarded To: (name of secondary)” for each claim, it may not be the case, therefore the secondary claim must be submitted. Speak to your local Medicare carrier and ask how to setup crossovers.

Can you have both Medicare and health insurance at the same time? ›

You'll pay monthly Medicare premiums and present your Medicare card to the doctor to pay for services, just like you would with other health insurance. There are, though, several cases where you can have both private insurance and Medicare at the same time.

Will Medicare pay my deductible from primary insurance? ›

No, Medicare acting as a secondary payer can't cover the deductible of your primary insurer because to receive coverage, you'll have to pay your deductible first. For example, secondary insurance will pick up some or all costs after your primary insurance provider pays.

What is the best resource for Medicare questions? ›

Call 1-800-MEDICARE (1-800-633-4227) to talk with a customer support representative about your Medicare questions and concerns—or visit the Medicare.gov website to start a live chat. TTY users should call 1-877-486-2048. The Medicare Support Hotline is available 24/7, except for some federal holidays.

Is the Medicare exam hard? ›

Many returning Medicare agents say AHIP is easy — once you get the hang of it. Nobody's perfect, especially when learning something new! If you get more questions incorrect than you thought you would, or if you fail your first time taking the final AHIP exam, don't fret. Just study up on those areas a little more.

Does Medicare pay for copay as secondary insurance? ›

Medicare will normally act as a primary payer and cover most of your costs once you're enrolled in benefits. Your other health insurance plan will then act as a secondary payer and cover any remaining costs, such as coinsurance or copayments.

How do you determine which insurance is primary and which is secondary? ›

The insurance that pays first is called the primary payer. The primary payer pays up to the limits of its coverage. The insurance that pays second is called the secondary payer. The secondary payer only pays if there are costs the primary insurer didn't cover.

Is Medicare Secondary Payer Questionnaire required? ›

While Medicare does have an MSP Questionnaire, providers are not required to use it. However, they must question the patient about situations in which Medicare could be the secondary payer prior to the initial billing.

What percentage does Medicare Part A and B cover? ›

Medicare Part B usually pays 80% of allowable charges for a covered service after you meet your Part B deductible. Unlike Part A, you pay your Part B deductible just once each calendar year. After that, you generally pay 20% of the Medicare-approved amount for your care.

What is the highest income to qualify for Medicaid? ›

Federal Poverty Level thresholds to qualify for Medicaid

The Federal Poverty Level is determined by the size of a family for the lower 48 states and the District of Columbia. In 2023 these limits are: $14,580 for a single adult person, $30,000 for a family of four and $50,560 for a family of eight.

Is Medicare Advantage good or bad? ›

For many seniors, Medicare Advantage plans can work well. A 2021 study in the Journal of the American Medical Association found that Advantage enrollees often receive more preventive care than those in traditional Medicare. But if you have chronic conditions or significant health needs, you may want to think twice.

Does Medicare a pay 100% after the deductible? ›

You'll usually pay 20% of the cost for each Medicare-covered service or item after you've paid your deductible. If you have limited income and resources, you may be able to get help from your state to pay your premiums and other costs, like deductibles, coinsurance, and copays. Learn more about help with costs.

What is the out-of-pocket maximum for Medicare in 2023? ›

In 2023, the MOOP for Medicare Advantage Plans is $8,300, but plans may set lower limits. If you are in a plan that covers services you receive from out-of-network providers, such as a PPO, your plan will set two annual limits on your out-of-pocket costs.

Is Medicare always primary or secondary? ›

Medicare pays first . Medicare may pay second if both of these apply: Your employer (with fewer than 20 employees) joins other employers or employee organizations (like unions) to sponsor a multi-employer group health plan . At least one of the other employers has 20 or more employees .

Can AARP help with Medicare questions? ›

Have additional Medicare questions? AARP can help. Call 877-634-8213 toll free, from 8 a.m. to 8 p.m. eastern time on weekdays, to speak to an AARP Help Center representative. If you prefer to look online, the chat feature in our digital AARP Help Center can help you with questions you type in.

Can Social Security office answer questions about Medicare? ›

Although the Centers for Medicare & Medicaid Services (CMS) is the agency in charge of the Medicare program, Social Security processes your application for Original Medicare (Part A and Part B). We provide general information about the Medicare program and can help you get a replacement Medicare card.

Do you have to answer health questions for Medicare Advantage plans? ›

You do not have to answer any health questions that may be on an application to get a guaranteed issued Medigap policy and a company cannot reject your application for failure to answer health questions.

How can I get explanation of benefits from Medicare? ›

Your Medicare drug plan will mail you an EOB each month you fill a prescription. This notice gives you a summary of your prescription drug claims and costs. Learn more about the EOB. Use Medicare's Blue Button by logging into your secure Medicare account to download and save your Part D claims information.

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